HOTEL MANAGEMENT SYSTEM
Assent Soft  Solutions Hotel Management System has all the features required for all Small & Medium hotels to function seamlessly.  It is very friendly to use and manage all operations of  a Hotel very effectively.  The simple software can be setup for unique needs.  AssentSoft Hotel management system has been conceived by blend of seasoned professional.  It is geared up to meet the demands of running a modern Hotel, Restaurant and bar.  This system will give full solution for the Hotel Management.  It will work on network so that multiple users will be able to work on this system simultaneously.  It is a comprehensive software suite consisting of integrated modules  for various aspects of Hotel  Management. This class of software is often referred to as Property Management System in the industry.  In our lodging software all modules are tightly integrated and all hotel programs are included in one price, meaning all modules are included at no additional cost
 

Reservation Management

 
  • Single interface Reservations/Walk Ins/Group Bookings
  • User defined Reservation Type – Confirmed, Unconfirmed, Wait Listed
  • Guest detail retention – No need to reenter all details for returning guests
  • Single window reservation search
  • Rights based override facility for standard room rates/packages
  • Special request booking for guests for Front Office/House Keeping
  • Day Use/Late Check Out with option of additional charge
  • Group reservations with group owner marking for effective communication
  • Market Code and Business Source track for statistical analysis
  • Travel Agent, Company and City Ledger for commissions, direct billing and special rates
  • Advance deposit
  • Reservation confirmations by email
  • Reservation cancellations with defined rules for cancellation charges
  • No Show reservations with defined rule for no show charges
  • Facility to Reinstate Cancelled and No Show Reservations
  • Automatic reservation release on non-payment of deposit by release date
  • Information entry for guest pick up/ drop off
  • Reservation amendments and auto confirmation email

Front Office

  • Selection based room allocation – No confusion and increased guest satisfaction
  • Thoughtfully structured single user interface for Walk Ins, Reservations, and Groups
  • Customizable Guest Registration Card
  • Multiple guest names and sharers per room
  • Group check in
  • Published/Negotiated/Allocated room rate
  • Stay amendments
  • Online Credit Card payments
  • Complete guest history with number of stays, dates of stay and rates offered
  • Facility to black list a guest to avoid future problems
  • Room move allowed at any point in time
  • Multi currency support
  • Incidental charge posting
  • Unlimited folios for same check in
  • Transfer/Split/Routing of charges
  • Group check out
  • Incident invoice for non staying guests (Miscellaneous sales)
  • Customized Invoice/Folio printing
  • Reinstate check In/check out before night audit
  • Quick statistical view
  • Tape chart/stay view
  • Unified dashboard
  • Discounts based on user rights
  • Easy and clear Night Audit
  • Readable and understandable Audit Trails for all important transactions
  • City Ledger/Direct Billing Management
  • Travel Agent Commission
  • Advance Deposit Ledger
  • Expense Management
 

online Bookings

 
  • Integrated Web Reservation module for hotel website
  • Option to show real time/allocated room availability
  • Option to show real time/allocated price
  • Real time reservation confirmation for booker
  • Stay date driven rates and packages – Multiple offers possible
  • Single and Multiple room bookings
  • Link to sell rooms via GDS/IDS like Expedia.com, Hotels.com and other intermediary websites
  • Reservations from website visible to Front Office in real time
  • Pull and Push based integration with Channel Management Software
  • Information entry for Guest pick up/ drop off
  • Online reservation cancellation facility for registered guests/users
  • Option to offer Confirmed Reservation/Reservation Request
  • Optional online credit card payment
  • Console and Interface for Travel Agent/Company
Rate Management
  • Unlimited number of seasons spread over multiple years
  • Negotiated / Special Rates for Travel Agents and Corporate Customers
  • Extra charges for additional persons
  • Daily and long-stay rates
  • Multiple rates and rate types support in a single stay
  • Separate price allocation facility for your website
 
 
 

  Housekeeping

  • Single screen house status reporting
  • User defined room statuses: dirty, clean, inspected, under repair
  • Visibility of housekeeping status for Front Office staff
  • Visibility of remark/request/message set by guest/front office staff
  • Chamber maid assignment to rooms and daily list for chamber maids
  • Maintenance work order
  • Room blocking for maintenance
 
 
 
Reservations
 
Walk-in or over the phone reservations for single or group can be done by staff instantly and online bookings are automatically updated in the system.
 
 
 
                                 Reservation Confirmation 
 
Once the reservation details are entered by the staff, confirmation email is generated that can be emailed or hard copy can be printed in multiple formats. Automated email confirmation is sent by the system for online bookings received from website or travel websites.

Housekeeping 
 
Housekeeping lets you track status of all the rooms in the hotel with Assent Absolute’s easy to understand GUI. Track rooms which require immediate attention and assign task to staff for quick fix pre guest arrival.
 
                                 Check-in

Upon guest’s arrival, the front desk staff can easily check-in the reservation right from the main dashboard. Staff can use various parameters to quickly search the guests in the system by name, invoice No., Room Type, etc.
 
 
Group Handling 
 
Easily organize all your reservations for group bookings; apply charges to the main folio or individual reservations. Assign color codes to specific groups for easy identification and assigning extra charges.
 

Corporate Clients/Agents 
 
Create special rates and discounts for corporate clients which can be easily assigned to the folio or city ledger accounts for direct billing to the company.
 
 
 
 
                                Extra Charges 
 
Predefined extra charges (inclusions) are automatically added to the room folio and other unforeseen extra charges can be added manually to the folio.
 



Check-out 
 
Upon check-out, staff can apply any additional charges to the folio and accept payment in cash or credit. Furthermore, staff can easily generate a single folio for multiple rooms and split folio for a single room.
 
 
 
 
 
                                 Reports
 
Generate multiple reports types and save them in various formats such as. pdf, .xls, .doc, etc. In addition, special reports can be generated for corporate clients and agents.